Choosing to leave PowerToChoose.org

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Repeat after me….

When an electric retail company suddenly disappears from the state-run shopping site, Power To Choose, one might think it’s a sign of impending doom. Sometimes that’s true, but sometimes it’s not.
Take Dallas-based OnPac Energy. One reader noted the small retailer is no longer listed on the site even though it was there just a few days ago when he signed up for OnPac service. The late Riverway Power and National Power were yanked from the site shortly before their demise.
But Nhatvi Nguyen, the head of OnPac (which also does business as Pegasus Star Energy and YPAYS More) said he stopped listing rates for the Houston area months ago as a way to keep customer numbers at a manageable level. He dropped off the site for North Texas a few days ago.
“A lot of (the retailers that went out of business) grew too fast and couldn’t handle the load and the volatility,” Nguyen said referring to the wild swings in the wholesale power market that help put four retailers out of business. “I want to maintain service for my existing customers.”
Terry Hadley, a spokesman for the Public Utility Commission, confirmed that OnPac was not forced to take its prices off the state site and that companies in good standing are free to come and go as they wish. He noted that even Direct Energy –one of the largest retailers in the state — has temporarily taken its rate plans from the PowerToChoose site in West Texas where it is the incumbent provider. The incumbent is the company that served the area as a monopoly before deregulation.
“They are recalibrating their offers in that area,” Hadley said.
OnPac will still take on new customers (and even had fairly good rates for its only plan, a month-to-month variable rate) but you’ll have to find them on your own.
“If I put our rate in the Houston area on the site, we’d get a lot more calls than we want right now,” Nguyen said.

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